Context A metropolitan light rail operator was expanding its workforce capability and preparing for new operational performance requirements. The focus was on enhancing safety, training delivery, and operational readiness during a period of network growth. The Challenge The organisation faced a shortfall of qualified training and operations specialists with experience in safety-critical passenger environments and regulatory frameworks. Our Engagement Rec-Partners delivered targeted shortlists for engineers, system safety specialists and readiness leads within tight timeframes. Advisory support refined role positioning and improved candidate conversion. All hires were completed ahead of mobilisation milestones. Outcome Filled multiple operations and training leadership positions Improved workforce capability ahead of timetable expansion Enhanced safety and compliance alignment across network functions
Context The SSTOM package forms part of the Western Sydney Airport metro line, delivering six stations, driverless trains, systems integration, and long-term operations under a PPP model. It’s one of Australia’s most complex transport programs, designed to reshape mobility across Greater Western Sydney. The Challenge The consortium required rapid mobilisation of specialists across commercial, PMO, safety, and operational readiness. Local market availability was limited, and roles demanded experience in automated metro systems, safety-critical environments, and PPP frameworks. Our Engagement Rec-Partners delivered targeted shortlists for engineers, system safety specialists and readiness leads within tight timeframes. Advisory support refined role positioning and improved candidate conversion. All hires were completed ahead of mobilisation milestones. Outcome 10 hires across safety, commercial and operations Shortlists delivered within 7 business days Strengthened delivery capability for D&C phase Recognised for precision, speed and strategic alignment
